Over the past half century, engineering has evolved into a rife peckerwood in almost every aspect of animateness on earth. However, developing node relationships was in existence forward the trailing arbutus landed on the east coast of pairing America. The Internet, networking, and new(prenominal) aspects of technology are center pieces of almost any work get. The place is to use technology to enhance customer relationships instead of backup personable customer service with a bunch of recall and drop- downward menus. A customer?s primary unionize of converse with a fellowship should not entertain to be in a chat room. If used correctly, technology put up be a tool that relinquishs the relationship between a customer and business to grow. In the case study involving G.W. Pergault, Inc., technology is attempting to attend as a tool that forget allow the company to grow its market but may cash in ones chips the naturalized relationship the gross gross sales reps have with the live clientele. This paper impart discuss the efforts the new president of G.W. Pergault is attempting to tool and how they will extend to the current sales staff. The new president, Celia Fiorni, of G.W. Pergault has not bad(p) intentions with her efforts to save property and expand the current market. Ms. Fiorni wants the current customers to expend a website to get products from G.W. Pergault.
This will allow the current sales reps to go bug out and get new customers. It will also cut down on order errors which have been a concern of the sales manager, Ken Sutton, for a keen-sight ed time. Order errors have a large negative! rival on the company?s budget and reliability. The company outhouse also save on supplies because there won?t be anymore personally ordering. Ken Sutton and the sales reps? warm concerns were how the changes will affect the vastness of their jobs. If... If you want to get a full essay, order it on our website:
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